Shared services have revolutionised how businesses manage their operations, and Birmingham offers a unique proposition to investors in this sector. A leading European business destination at the centre of a £94bn regional economy, it has access to a working population of 4.3 million people and provides a wealth of opportunities for companies looking to establish a shared service centre (SSC).
Companies are increasingly turning to the shared services and business process outsourcing sector to achieve operational efficiencies. Though a number of locations have established themselves as viable bases for such operations, Birmingham has earned itself a reputation for its competitive cost and high-quality business environment.
Birmingham's high-quality office stock, talent pool of 97,000 graduates each year and advantageous location have attracted businesses to the city for the past 20 years.
Birmingham and its surrounding areas are home to a significant pool of skilled workers in the financial and professional services industry, ICT and business services industry. Across almost 24,000 businesses there are 241,500 people employed in these key sectors in the Greater Birmingham area. This rises to 441,000 people employed within 57,000 businesses across the West Midlands region.
Over 40 large corporations and smaller businesses have located their shared service centres to the Midlands, in part due to the high-quality of the region's staff.
McDonald's, the world's largest chain of fast-food restaurants, has a SSC in the region, while two of the UK's largest professional service organisations, PwC and Ernst & Young, have established centres in Birmingham's central business district.
Birmingham and the wider region is also home to a broad range of UK and international SSC's covering finance, accountancy, legal, HR and IT.
Birmingham has the largest professional and financial service sector outside of London, including:
Birmingham represents a potentially lucrative destination for UK legal firms seeking expansion opportunities, including:
Geographical location ensures your business remains part of the organisation's global network. Birmingham has air, road and rail connections to provide you with access to 400 million people across Europe. There are 126 direct destinations from Birmingham Airport, including cities in Europe, the US and the Middle East. Over 90% of the UK market (consumer and business) is within a four-hour travel time.
Birmingham is able to offer a competitive cost whilst ensuring a high-quality business environment. Office rental costs in Birmingham city centre range from £15 per square foot for good-quality refurbished space to £28.50 per square foot for prime Grade A space. Prime Grade A rents in Birmingham are almost 50% less than London and compare well against other cities, both today and in the future. Salaries are up to 35% more than London for operations, IT and finance roles.
There is 1.2 million square feet of Grade A office space available for immediate occupation in Birmingham, including a wide choice of building research establishment environmental assessment method (BREEAM) 'excellent' buildings. There is also plenty of room for future growth as Birmingham has a development pipeline of 5.15 million square feet office space.
Marketing Birmingham Ltd
B1 2 ND
Contact: Marek Dobrowolski (investment manager)
+44 121 202 5114
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