Bellcom Worldwide - International Contact Centre

Bellcom Worldwide is an international, award-winning contact centre based in Glasgow. We manage outsource services globally for a number of high-profile blue chip clients, including Dell, Samsung, Xerox and FTSE, generating highly impressive ROI levels in the process.

Founded in 1998 as an inbound service centre, Bellcom Worldwide has evolved to become a niche operation specialising in activity within both the consumer and B2B markets.

Marketing services for revenue growth

In the current climate it is vital for businesses to maximise their profits by growing existing accounts while still trying to attract new business. Bellcom can help meet that challenge by providing a high-quality marketing service that delivers new revenue streams quickly without the need to invest in new staff and marketing programmes.

Our business model enables us to deliver a scalable solution to any partner, while our experienced teams can create revenue growth for our clients through our lead generation and multilingual telemarketing services.

Contact centre solutions for local and international brands

Bellcom Worldwide actively sells into 90 countries across the globe and is renowned for its expertise in reaching and developing marketing accounts for local, national and international brands.

Inspirational leadership and a loyal, committed workforce drives the company on its mission - to provide contact centre solutions that deliver revenue growth for its clients.

In short, Bellcom Worldwide offers a unique contact centre experience, delivering business intelligence, analytics and IT expertise for projects of any kind.

Accreditations

Bellcom Worldwide has Investors in People accreditation and CCA Global Standard accreditation.

Memberships

Bellcom Worldwide is a member of the following organisations:

• FEDMA
• CCA
• Scottish Council for Development & Industry
• Glasgow Chamber of Commerce

It is also recognised by Scottish Enterprise and Scottish Development International.

An award-winning contact centre

Bellcom Worldwide has won many industry awards, including:

• Greatest Places to Work 2011: 14th Greatest Place to Work in Scotland
• Greatest Places to Work 2011: 19th Greatest Place to Work in the UK SMB Category
• Glasgow Business Awards 2011: Winner in Happiest, Healthiest, Workplace
• CCA Excellence Awards 2010: Shortlisted in the Best Places to Work Category
• CCA Excellence awards 2010: Shortlisted in the Best B2B Team Category
• National Business Awards for Scotland 2009: Shortlisted in the Employer of the Year Category
• Glasgow Business Awards 2008: Shortlisted for Contribution to Local Employment Partnerships
• Glasgow Business Awards 2008: Shortlisted for Excellence in Skills & Learning
• Glasgow Business Awards 2008: Varry McMenemy shortlisted for Business Leader of the Year